Returns & Refunds

We have a 14 day return policy. If 14 days have passed since the item was delivered to you, we cannot refund or exchange the order. To be eligible for refund, items must be unused and in the same condition and packaging that it was received in and include the enclosed packing slip. NNEE will not cover costs for shipping of returned items.

Upon receiving a return we will inspect the item and notify you of the approval or rejection of the refund. If approved, the refund will be processed and applied to the card or original payment method. Please expect this process to take up to 10 working days.

– Sale Items –

Unfortunately we cannot accept returns on any sale item.